Community, Participation & Volunteering Co-ordinator
The contract is part time and for a fixed term, and the annual salary is £21,434. Your working time will be 30.00 hours each week. The employer, National Trust, is a charity. You will be based at Botallack, which is mostly open to the air, so while the role may based inside you may have to go outside in the course of your duties. It is located in Cornwall.
Closing date 25-01-2026
**Important notice**
In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy.
As a Community, Participation & Volunteering Coordinator, you’ll play a pivotal role in connecting people with nature and heritage.
Salary: £21,434.40 pro rata (FTE £26,793 per annum)
Contract: Fixed Term Contract Until 31-Dec-2027
Hours/ working pattern: Part-time, 30 hours per week
West Cornwall is a portfolio of diverse properties in the far west of the county. From industrial mining sites to formal gardens, ancient estates to beautiful beaches and soaring granite cliffs it has a strong, individual identity. On the moors of West Penwith the signs of history are everywhere in an archaeologically rich landscape. Farming is important and we work with tenant farmers as our partners. We also care for a significant residential let estate and look after landscapes loved by many. We’re a busy and creative team and we work hard for places we care about. Whether it’s conservation work to our properties, or engaging people with special places, we’re proud to make a difference.
The countryside team is based close to the Count House at Botallack (near St Just), set in an impressive landscape of engine houses and other historic mining structures, against a stunning backdrop of cliffs and sea.
Our countryside team is made up of 14 staff covering a range of roles and a network of over 90 fantastic volunteers, who help us with a variety of activities and tasks.
You’ll lead on community engagement and volunteering, putting people at the heart of our plans. You’ll build partnerships, create inclusive volunteering experiences, ensure all our many volunteers are supported and well looked after, and encourage community-led activities that help us restore nature and heritage.
You’ll coach colleagues, embed best practice, and ensure systems and data are well managed. You’ll work to remove barriers to access, making sure underrepresented voices are heard and involved.
Using insight and relationships, you’ll help shape strategic decisions and test new approaches to participation—connecting people with places and creating lasting public benefit.
| Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: · Understanding of good community engagement and participatory practice. · Understanding of good practice in engaging and managing volunteers. · Delivers team priorities with excellent organisational and planning skills. · Experience of improving and innovating processes, systems and creating new opportunities for volunteer and community engagement. · The ability to coach and support others, and to work collaboratively across teams. · Excellent communication and relationship-building skills. Additional criteria for all other applicants: · A strong understanding of community engagement, participatory practice, and volunteer engagement, management and innovation · Experience in increasing community participation and developing inclusive opportunities. · Excellent communication and relationship-building skills including the ability to coach and support others, and to work collaboratively across teams. · Confidence in using data and insight to guide decisions with experience of improving and innovating processes and systems. · Knowledge of relevant legislation including safeguarding, GDPR, and equality. · A proactive, empathetic, and inclusive approach. · Excellent organisational and planning skills to deliver team priorities. |
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places
Click here to find out more about the benefits we offer to support you.