Retail Team Member
The contract is part time and permanent, and the hourly rate is £12.25. There are 350.00 hours available over the course of a year. The employer, National Trust, is a charity. You will be based at Canons Ashby, which is an historic building or structure where the fabric and story of the building is the focus. It is located in Northamptonshire.
Closing date 18-01-2026
**Important notice**
In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy.
We’re looking for a Retail Team Member to welcome visitors to the National Trust shop at Canons Ashby House & Gardens, to answer their questions and help them make the most of their day.
Salary: £12.25 per hour
Contract/duration: Permanent
Hours/working pattern: This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. You'll work 350 hours per year including weekend, and bank holiday working.
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
To find out more about what it’s like to work within “Retail” at the National Trust, click here to watch our video.
As a member of the retail team, you’ll be offering visitors help and advice with their shopping. You’ll have high standards of presentation in the shop while providing excellent service to all customers.
Reporting into the Commercial Manager, this role although is retail focussed, some workload maybe required to assist with the commercial outlets on property, including the Tearoom.
You’ll also talk to them about how everything they buy helps to fund the work of the National Trust. Other duties may include arranging, receiving and unpacking deliveries, creating shop displays and working with others in the team to keep the shop floor clean and organised.
We’d love to hear from you if you’re:
- focused on giving great service to everyone you meet
- a team player, but also happy to work on your own initiative
- well-organised and adaptable
- willing to learn new skills
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places
Click here to find out more about the benefits we offer to support you.