Facilities Assistant

Summary

The contract is part time and permanent, and the hourly rate is £12.25. Your working time will be 30.00 hours each week. The employer, National Trust, is a charity. You will be based at Croome, which is an estate, which could mean diversity in the role. Note some estates are far from public transport. It is located in Worcestershire.

Closing date 14-12-2025

Job Description

**Important notice**

In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy.


This role is all about using your practical skills and attention to detail to look after a place that people love. We're looking for a Facilities Assistant at Croome to help keep the whole place in good condition and running smoothly for all the people who visit.

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

Croome is a 730 acre estate, designed for the 6th Earl of Coventry in the C18th by the celebrated Lancelot ‘Capability’ Brown, who designed not only the landscape but Croome Court and other buildings too. We have landscape gardens, woodland and parkland as well as a mile and ¾ long ornamental river to care for. At Croome we ask our visitors to ‘expect the unexpected’, presenting the house and park in a new and exciting way.

Click here for more information about this location

You’ll help with the day-to-day presentation of the National Trust’s buildings and outdoor spaces. You’ll be turning your hand to all sorts of cleaning and minor bits of maintenance, making sure that all our facilities are kept in good working order. You'll also be asked to help with some manual work such as unloading deliveries.

Duties such as cleaning, sweeping and litter-picking, both inside and outdoors. form a core part of this role. You’ll be aiming for the highest standards of customer service everywhere you look after, and this includes speaking to people as they visit and helping them with any queries. You might also get involved with general maintenance work and helping other teams if they need extra support.

You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

We’d love to hear from you if you're:

  • focused on giving great service to everyone you meet
  • a team player, but also happy to work on your own initiative
  • well-organised and adaptable
  • willing to learn new skills
  • comfortable working in flexible and adaptable way

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Rental deposit loan scheme

• Season ticket loan

• EV car lease scheme

• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.

Disclaimer
Every effort has made to reproduce the original job advert faithfully, but errors may occur. At any time job vacancies may be withdrawn or closed prior to the original date advertised. For the definitive description, requirements, and for application instructions please see the original advert; you will be redirected to another website.