Visitor Experience Assistant

Summary

The contract is part time and permanent, and the hourly rate is £12.75. Your working time will be 22.50 hours each week. The employer, National Trust, is a charity. You will be based at Clumber Park, which is an estate, which could mean diversity in the role. Note some estates are far from public transport. It is located in Nottinghamshire.

Closing date 14-12-2025

Job Description

**Important notice**

In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy.


You’ll assist in the delivery and development of a programme of activities and events. By doing so, you’ll help to create an enjoyable experience for everyone that visits and help them understand more about our place.

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

Clumber Park is a beautiful expanse of parkland, heath and woods covering more than 3,800 acres. Clumber was once the country estate of the Dukes of Newcastle. Although the house was demolished in 1938, there are many glimpses of its grand past to explore. From the Gothic-style chapel, often referred to as a 'Cathedral in miniature', you can follow in the footsteps of Dukes through the peaceful pleasure ground to the Walled Kitchen Garden where you can experience sights, scents and a taste of the past

Click here for more information about this location

Working with the team you'll create and deliver events and activities that bring our place to life for our visitors all year round. Understanding how and why we engage our supporters is key. You’ll help link everything we do back to our cause and the on-going work we do. You’ll deliver high standards of presentation on site and ensure all our communications with our visitors around the property is clear and consistent.

We'd love to hear from you, if you have:
  • customer focused with an understanding of the importance of great service
  • a team player, but also can work on your own initiative
  • well organised and adaptable
  • willing to learn new skills
  • have a positive attitude

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Rental deposit loan scheme

• Season ticket loan

• EV car lease scheme

• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.

Disclaimer
Every effort has made to reproduce the original job advert faithfully, but errors may occur. At any time job vacancies may be withdrawn or closed prior to the original date advertised. For the definitive description, requirements, and for application instructions please see the original advert; you will be redirected to another website.